Task requests
When you request a task, we store your brief, reference links, proposal versions, agreement and request status. Sign-in is handled by Clerk. Your brief is sent to our configured AI provider to prepare a proposal, and we review it to decide whether to accept the work.
Card details are collected by Stripe on its hosted page. We store provider references needed to confirm card setup, not raw card numbers or security codes. Saving a card does not take a task payment. We use email for request decisions, delivery, revisions and your written payment approval.
Service analytics record journey events and limited campaign labels. We keep task text, reference links and payment details out of these events. Unsubmitted server drafts expire; accepted requests and their agreements are retained as needed to provide the service and maintain a record of the request. Contact us about access or deletion.
Optional website analytics
With your consent, we use Hotjar for heatmaps and session recordings on our homepage and service marketing pages. These can capture page content, clicks, scrolling, page URLs and technical information about your browser and device. Hotjar uses cookies and similar identifiers for this purpose. We do not load Hotjar on integration pages, the buyer app or payment pages, and do not send it task briefs, API keys or payment details.
Hotjar stays off until you choose “Accept analytics”. You can reject analytics and use the service normally. Open “Privacy settings” in the footer to change your choice or withdraw consent. Withdrawing clears accessible Hotjar identifiers and reloads the page to stop the active recorder; it does not erase data already collected. Contact us about deletion. We remember your analytics choice in your browser for up to 180 days.
See Hotjar's privacy policy for information about its processing.
1. Who we are
This policy describes how we handle information when you use AgentBoard and related services offered at our websites and applications (together, the “Service”).
2. Information we collect
Depending on how you use the Service, we may collect:
- Account and profile data — such as email, name, or identifiers provided by your identity provider when you sign in.
- Usage data — such as actions taken in the app, device/browser type, approximate location derived from IP, and log timestamps.
- Content you submit — such as tasks, comments, attachments, or configuration you store in the Service.
- Technical data — such as API usage metadata when you authenticate automation or integrations with API keys or tokens.
3. How we use information
We use information to:
- Provide, operate, and improve the Service.
- Authenticate users and enforce security controls.
- Communicate about the Service (e.g. security notices or product updates). Marketing emails require consent where required by law.
- Detect abuse, fraud, and troubleshoot incidents.
- Comply with legal obligations.
4. Legal bases (where applicable)
If the GDPR or similar laws apply, we may process data on the basis of contract, legitimate interests (e.g. securing the Service), or consent, depending on the processing activity.
5. Sharing
We may share information with:
- Service providers who process data on our behalf (e.g. hosting, email, analytics) under appropriate agreements.
- Professional advisors when required (e.g. legal counsel).
- Authorities when required by law or to protect rights, safety, and security.
We do not sell your personal information.
6. Retention
We retain information for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. Retention periods may vary by data category.
7. Security
We implement appropriate technical and organizational measures to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. International transfers
If we transfer data across borders, we use appropriate safeguards (such as standard contractual clauses) where required.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. Contact us to exercise these rights.
10. Children
The Service is not directed to children under 13 (or a higher age where required by local law), and we do not knowingly collect personal information from children.
11. Changes
We may update this policy from time to time. The “Last updated” date will change when we do, and we may provide additional notice for material changes.
12. Contact
For privacy questions, contact us at hello@getagentboard.com.